• Can I cancel or modify my order at Sunday after it has been placed?

  Each order is reviewed and confirmed by your CSM after placement, giving you a short window to make changes. Once production has started, orders can no longer be modified.Few readers

• Why are there prices differences between templates?

  Each design template is a combination of a product and one or more decoration techniques. This configuration determines the final pricing tiers.Few readers

• Are there any promotions or discounts available at Sunday?

  We rarely offer promotions or discounts. You do have very transparent volume discounts in the platform, also by bundling or grouping orders you are able to save on product cost. Your CSM or account manager can help you order as efficiently as possible.Few readers

• What is your average response time?

  During business hours, we respond within a maximum of 3 hours. Outside business hours, we’ll get back to you as quickly as possible and always within 24 hours.Few readers

• Is VAT included in the price of Sunday products?

  VAT is calculated at the final step of checkout, once the delivery destination is confirmed.Few readers

• What currency do you invoice in?

  We invoice in Euro by default. If you require an invoice in a different currency, please inform your CSM so we can issue a custom invoice.Few readers

• What are the terms of payment at Sunday?

  As your products are fully customized to your branding, we require payment upfront before production begins.Few readers

• Is a discount possible for large volumes?

  Volume discounts are clearly displayed in the platform. For larger order quantities, please reach out to your CSM or account manager to discuss the best possible offer.Few readers

• Why is the price of a product changed since my last order?

  Prices are based on a combination of material and production costs, which may fluctuate depending on timing and availability. We always aim to keep pricing as consistent as possible.Few readers

• What payment methods does Sunday support?

  Currently, we only support bank transfers, but additional payment options are on the roadmap. If you prefer to pay by credit card, our team can provide a manual payment link upon request.Few readers