• How much does Sunday logistics services cost?

  Contact your account manager for pricing information on our logistics services.Few readers

• Which carriers are used by Sunday for shipping?

  We work with DPD, DHL, FedEx, GLS, and UPS, selecting the best carrier per destination based on service level, price, and reliability.Few readers

• Do you offer dropshipping?

  No, we don’t offer dropshipping. However, we can produce your merchandise, store it for you, and ship it whenever and wherever you need.Few readers

• What is dropshipping?

  Dropshipping is a fulfillment method in which goods are delivered directly from the manufacturer to the end customer. The seller does not keep the products in stock but transfers customer orders to the supplier for direct shipment.Few readers

• Is there a minimum order quantity required to use Sunday's warehousing service?

  There is no minimum quantity: our flexible warehousing service is designed to help you use your merchandise more strategically and efficiently.Few readers

• What are the estimated transit times for packages?

  This depends on the destination: domestic shipments typically take 1 business day, EU shipments 1–3 business days, and international shipments 3–8 business days. Expected transit times are shown when creating a shipment in the platform.Few readers

• What information is required for shipping an order with Sunday?

  A contact person and contact details (address, email, and phone number) are required, as carriers may contact the recipient for delivery. Alternatively, you can create a redeem link that allows the recipient to enter their own details securely.Few readers

• Can all items be shipped worldwide?

  Yes, we ship to almost every country in the world.Few readers

• Who can benefit from the Sunday logistics services?

  Every Sunday customer can use our logistical services.Few readers

• Does Sunday ship products to individual addresses?

  Yes, we offer global doorstep delivery and also support more complex shipments with specific requirements for events or venues.Few readers

• What happens to old or expired stock?

  When stock is nearing its expiration date, your CSM will proactively contact you. We’ll help you use it in the most effective way to maximize its value. If you choose to keep the stock in our warehouse, Belgian VAT will need to be applied.Few readers

• Do you offer an express shipping service?

  Yes, our platform offers both standard and express shipping options.Few readers

• Can you ship the merch to multiple addresses?

  Yes, our online order process currently supports a single delivery address. If you need to ship to multiple destinations, simply add your request to the order notes and your CSM will help split the order accordingly.Few readers

• How long does it take to process and ship an order from Sunday?

  We ship out your packages in 24 hours.Few readers

• Can I store third-party products in your warehouse?

  Yes, we allow third-party products.Few readers

• How long can I store products in your warehouse?

  We can store your goods for up to 12 months. If longer storage is required, Belgian VAT will need to be applied to the order.Few readers

• What does the warehousing service entail at Sunday?

  We store your goods securely in our warehouse and provide full visibility and access to your entire stock through our platform.Few readers

• What are import VAT and Customs, and how does Sunday handle them?

  We use automated proforma invoices and are an accredited exporter, allowing us to pre-declare goods at the border. Combined, this enables us to ship very smoothly to destinations worldwide.Few readers

• Does the recipient need to pay the customs and duties when they want to receive a package?

  No, we ship packages DDP, meaning we pre-finance customs and duties and charge them back to you on your monthly Wardrobe invoice.Few readers

• How can I track my order from Sunday?

  Our platform provides live shipping status updates and gives you direct access to the track & trace link.Few readers

• Do packs come preassembled?

  When using our Sunday logistics service, we always pack your items carefully. If you place a bulk order and would like kits to be preassembled, simply mention this in the order’s information field.Few readers

• Where do you ship from?

  We ship from our warehouse in Belgium.Few readers

• Are shipping terms different for countries outside of a specific region?

  Some countries only support DAP shipping; this is clearly indicated on our rate card.Few readers

• What are the shipping costs associated with Sunday products?

  We offer transparent shipping rates based on weight and destination. Pricing is available in your account, or you can contact us to request the full price list.Few readers