• How can I suggest my products or brand to Sunday?

  When you create an account, we automatically pull in your brand assets, such as colors and logos. If you’d like to add more information, you can share your brand book or additional graphic files with us.Few readers

• What happens if I receive damaged or incorrect products?

  Any remarks or complaints can be shared directly with your dedicated CSM. Our team will promptly review the situation and provide an appropriate solution.Few readers

• How can I find out more about your products?

  All product information is available in the catalog and on the product detail pages. If you have any additional questions, your CSM or account manager is happy to help.Few readers

• Is it possible to order different sizes for textile?

  Yes, we offer an extensive size range, often from 2XS to 7XL. You can order multiple sizes, with a minimum of 4 units per size.Few readers

• Can I have export support from a Sunday team member?

  Absolutely, your dedicated CSM can support you with everything from product selection and design briefings to deadline requests, ensuring everything is crystal clear. They’re experts who are ready to help you create the very best merchandise.Few readers

• How can I place an order at Sunday?

  There are 3 ways: You go to the catalog and place an order through the checkout flow, You go to your brand store and re-order a product from there, You contact your CSM or Account manager with a request.Few readers

• Do your products have a branded label in the neck?

  No, all our products are unbranded in the neck, and we can add custom neck labels with your branding if needed.Few readers

• Does Sunday offer any warranties or guarantees on their products?

  Yes, our we focus on the highest level of quality control. If anything is not as requested, our team will be fully responsible for fixing it.Few readers

• How does the ordering process work at Sunday?

  Order process: You place an order via the brand store, catalog, or email. Your dedicated CSM reviews and confirms the order. (optional) If your order requires a custom design, we complete the design flow with you. You complete the payment. Production starts, and you receive live updates in the platform. Once production is complete, you receive a confirmation and we ship the goods to your specified address.Few readers

• How long does it take to receive a quote after selecting the products?

  For re-orders or templates you get an instant quote, for custom designs you get an exact quote when the design is finalized.Few readers

• How do you process a complaint?

  Any remarks or complaints can be shared directly with your dedicated CSM. Our team will promptly review the situation and provide an appropriate solution.Few readers

• Can Sunday products be resold?

  Certainly, once your products are customized with us, you’re free to use or sell them as you see fit.Few readers

• How can I contact customer support at Sunday?

  You can contact your dedicated Customer Success Manager or Account Manager through the contact button (question mark icon) in the top menu bar.Few readers