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  • Does Sunday offer standard product samples?
    Yes, we can supply you with unbranded or Sunday branded product samples. We do request samples to be returened after evaluating them.Few readers
  • Who converts vector logos and how can they be requested?
    Vector logos can be requested through your assigned Customer Success Manager (CSM). Once submitted, our design team will take care of converting and preparing the vector files.Few readers
  • Are there any design restrictions for Sunday products?
    Some products (stock decorated) have customisation limitations. Our custom products have no limitations in design or color.Few readers
  • Does Sunday provide assistance with designing items?
    Certainly, our system automatically generates our most popular design templates in your branding. Next to that we have a dedicated design team to create custom designs for you.Few readers
  • Do you keep my artwork on file?
    Yes, we store all your graphical assets, ensuring reorders are smooth and fully consistent.Few readers
  • Can I specify a PMS color for my print?
    Yes, share your Pantone color with us for exact print matching.Few readers
  • What is a PMS color?
    PMS stands for Pantone Matching System, a standardized and proprietary color numbering system used worldwide. It ensures precise color consistency across printing, branding, and manufacturing processes.Few readers
  • Can individual items be personalized with custom text or artwork?
    Yes, This is common for example in sportswear.Few readers
  • What document type or format should I use to upload my logo for customization?
    Vector logo's (.ai, .eps. or .svg) are necessary for high quality prints. If those are not available, we can vectorize your logo for you.Few readers
  • What are the lead times for receiving product samples at Sunday?
    This depends on the product, standard samples can be fixed in days, customized samples need the production time.Few readers
  • Are there any constraints on the logos that can be put on merch?
    This depends on the product. Design templates for stock products clearly show any limitations, while custom products have no such restrictions.Few readers
  • How do I upload my own design?
    Select “Custom design” on the product detail page and upload your design in the pop-up window.Few readers
  • Can I request a design?
    Yes, select “Custom design” on the product detail page and add your design brief along with any graphical assets you’d like to share, such as your logo or brand book.Few readers
  • What is a decoration technique?
    A decoration technique is a method used to customize your product. Examples include screen printing, embroidery, labels, patches, and more. By combining a product with one or more decoration techniques, we fully customize the final product to your branding.Few readers
  • What are the available color(s) for your products?
    Stock products show their available colors on the product detail page. For custom products, we offer unlimited color options and can work with your Pantone color specifications.Few readers
  • Can I reorder a previous design?
    Yes, your brand store contains all products you ordered with us in the past. This allows you to easily reorder them in a couple of clicks.Few readers
  • How long does it take to get designs?
    With design templates, you get instant designs. For custom designs, timelines depend on the complexity and scope of the request—simple product mockups are typically delivered within 48 hours, while full collections can take up to 10 working days.Few readers
  • Is it possible to have more than one customization on a product?
    Yes, you can have as many customisations as you like.Few readers
  • How can I determine the Pantone colors for my designs?
    Our design team will always do a Pantone color suggestion, or you can also share it with us from your brandbook.Few readers
  • Do you offer customized product samples at Sunday?
    This is possible as we do offer a sample flow. Ask your CSM for a quote for a customized sample.Few readers
  • Will it be possible to see the e-proof before my order goes into production?
    Yes, before production, we prepare detailed technical files so you know exactly how the product will look, including measurements and color codes.Few readers
  • Can I provide my own designs for the products instead of relying on Sunday?
    Yes, you can deliver your own design. Our team will translate those in our mockups for consistency.Few readers
  • What is a vector file?
    A vector file is a type of graphic file that’s created using mathematical paths rather than pixels. This means it can be scaled up or down to any size without losing quality, making it ideal for printing and product decoration. Common vector file formats include .AI, .EPS, .PDF, and .SVG. Logos and icons are typically provided as vector files to ensure sharp, accurate results across all products and sizes.Few readers

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