Question 1

What are the shipping costs associated with Sunday products?

Accepted Answer

We offer transparent shipping rates based on weight and destination. Pricing is available in your account, or you can contact us to request the full price list.

Question 2

What payment methods does Sunday support?

Accepted Answer

Currently, we only support bank transfers, but additional payment options are on the roadmap. If you prefer to pay by credit card, our team can provide a manual payment link upon request.

Question 3

How can I contact customer support at Sunday?

Accepted Answer

You can contact your dedicated Customer Success Manager or Account Manager through the contact button (question mark icon) in the top menu bar.

Question 4

Are shipping terms different for countries outside of a specific region?

Accepted Answer

Some countries only support DAP shipping; this is clearly indicated on our rate card.

Question 5

What is a vector file?

Accepted Answer

A vector file is a type of graphic file that’s created using mathematical paths rather than pixels. This means it can be scaled up or down to any size without losing quality, making it ideal for printing and product decoration.

Common vector file formats include .AI, .EPS, .PDF, and .SVG. Logos and icons are typically provided as vector files to ensure sharp, accurate results across all products and sizes.

Question 6

Where do you ship from?

Accepted Answer

We ship from our warehouse in Belgium.

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